We get a lot of vendor calls here at the Browser, many of them from people with interesting/smallish ideas. But every once in a while, someone drops by with game-changer. Oooma falls — potentially — into the latter category. Launched by first-time entrepreneur Andrew Frame with a management and advisory team that includes Tivo CEO Mike Ramsay (TIVO), executives from Apple (AAPL), Yahoo (YHOO), and (somewhat inexplicably) Ashton Kutcher, Ooma promises to deliver on the true promise of VOIP: free phone calls. Rather than providing a monthly service a la Vonage (VG), or the recently expired Sun Rocket, Ooma is offering a $399 plug-and-play box that allows users to make free domestic calls in perpetuity. That price also includes a virtual second line and broadband voice mail that’s manageable over the Web. This is a big idea for two reasons. First, it’s a nod to the growing backlash against monthly payment schemes. For $400, you can potentially knock three charges out of your monthly lineup. But it’s also interesting from a technical standpoint. Ooma has a patent-pending call-routing system that uses both P2P (think file-sharing) technology and the traditional PSTN telephone network. In Frame’s words, Ooma has “decentralized the termination architecture.” What does that mean? Let’s say you place a call from New York, on your regular old phone, to Palo Alto. The call goes out over the Internet and reaches the local 650 calling region. At that point, it hops onto an Ooma phone and makes a local call to the desired number, without disrupting the local caller’s service. It works from a standard handset and will connect to land-based and mobile lines. International calls will be competitive with Skype (EBAY) rates. I haven’t tried the device yet. It’s still in beta with a planned launch for September. But Walt Mossberg likes it, which is a damn fine endorsement. Ooma has $12 million in funding from Draper Fisher Jurvetson, the VC firm behind Skype. The plan is to sell the sleek $399 device and $39 add-on boxes for additional outlets, exclusively at the ooma site in the fall. Until then, the company is seeding the market through its “white rabbit” program. Beta users receive a unit and three tokens for free units to distribute to friends/family. The idea is to both establish a user base around the country, making all those long-distance-turned-local calls possible, and to create a groundswell of enthusiasm over free phone calls so that, come launch time, everyone else will, well, follow the white rabbit. “When I first heard about VOIP, I thought I’d just be able to pick up the phone and make a call for free. That still hasn’t happened,” says Frame. “The only way to provide free calling is to alter the termination architecture. Telecom has lacked innovation for the last 100 years. There’s really been a cry for innovation. This is a transformation.” Posted by jeffobrien 1:42 pm 15 Comments
You (or rather the OOMA PR people) write: “At that point, it hops onto an Ooma phone and makes a local call to the desired number, without disrupting the local caller’s service.” This is impossible, with or without some unknown patent. If someone else is using you phone line, you can’t use it - plain and simple. OOMA is lying to everyone and won’t answer the questions. Posted By Mike, Baltimore, MD : August 1, 2007 12:50 am
For US$30 per month, with unlimited talktime I can call from anywhere in the world to Hong Kong on HK2B; and all you need is to download a software. Ooma sounds like the stone age! Posted By william, dubai, uae : July 30, 2007 1:15 am
I have had this technology for a year now. It’s a linksys sipura 3101 phone switch ($100.00), and pay as you go service from voipcheap.com. Why would I want to pay $400.00 for a box I can get for $100.00 ? Posted By bill S, Phoenix, AZ : July 26, 2007 12:02 am
$400 is too much. Statistically, this company is unlikely to be around long. You could end up with no service in short order and out $400. Posted By Concerned, New York, NY : July 25, 2007 7:55 pm
I thought this was a really great idea, except for one thing. Ashton Kutcher, now I want it to fail. He can’t possibly be more than a beacon for publicity, and maybe a cash cow. Posted By jeremy : July 24, 2007 2:53 pm
How will these compete w/ VOIP enabled cell phones that ultimately could take over home-phone market? Look at this new T-mobile hotspot at home service announced 1 month ago. Posted By Greg, NY NY : July 23, 2007 12:21 am
Before anyone buys this $399 device, they may want to check out the $20 MagicJack device and $20 / year license fee. The OOMA folks could be another SunRocket over the next 20 to 30 years. Posted By Neil, Kennesaw, GA : July 21, 2007 12:47 am
Nice — what the hell is Ashton Kutcher doing in this? Man - these celebrities get in everywhere! Posted By Berlin : July 20, 2007 11:52 am
What about 911? Where do the trucks show up? Posted By Guy G, Cincinnati Oh : July 20, 2007 6:39 am
Frankly, I’d be glad to receive incoming calls on a regular phone, if I could make outgoing calls for free in perpetuity. Posted By Janet T, Irvine CA : July 19, 2007 6:56 pm
This is from an Ooma spokesperson: “If you want to have Ooma and not keep a land-line, we will issue you a phone number.” Posted By jeffobrien : July 19, 2007 4:30 pm
While a one-time-only fee of $399 certainly sounds attractive — the implosion of SunRocket has certainly watered down the “pay upfront” concept, hasn’t it? Posted By Tim B - Houston, TX : July 19, 2007 4:23 pm
This works just like your regular phone - and you keep your existing number, whether you dump your landline or not. I’m working on getting an official explanation of how the incoming part is made possible, technically speaking. Hold, please. Posted By jeffobrien : July 19, 2007 4:00 pm
Does this phone just work for PLACING outgoung calls? It sounds like it. For incoming calls you need a PSTN number so people with regular phones can call you. How do you get one, you just can’t make up your own number. Your number must be in a database that translates PSTN number to IP address. Gary M Posted By Gary M, Hillsborogh, NJ : July 19, 2007 3:55 pm
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I have had the SpeechPhone service for almost 2 years; they already sell a box that does this and it doesn’t cost $400. Check it out at http://www.speechphone.net Note: the “www” must be included.